FAQ’s

For Owners

What does the property manager (PM) do?

As dedicated property managers, we’re in charge of the oversight of the building(s) including physical building, finances, and liability protection.

How much will a property manager cost?

Our fees vary property to property. Contact us to set up a walk-through of your building(s) and we will send you a personalized proposal within 2 business days.

How does SBC2 find tenants?

We work with a number of different brokers in the area to find the quality tenants you want. Our vetting process includes a background and credit check. All tenants are required to pay first, last, and security deposit.

How do property inspections work?

Our team will compose a checklist with all of the important components of the property, including exterior roof, garage etc. This checklist will be referenced in all inspections to make sure the property is well maintained.

What if I have an emergency at 2 AM?

We have a 24/7 on-call service line for our tenants.

How often will I, as an owner, have to be in contact with SBC2?

Depending on what is happening in the building, our communication can be as frequent as once per week or as little as once per month. We’ll be working our hardest to keep everything running smoothly.

What common mistake does SBC2 most help investors avoid?

We use our knowledge of property maintenance to help investors create a proper financial plan. This includes, recognizing what is due to be fixed (like the roof) and when, reviewing building assets and insurance, and overseeing building funds for projects.

How much will my property lease for?

Leases vary based on the present market value, number of bedrooms, specific geography, and timing. A three bedroom in the South End will lease for more than a three bedroom in South Boston. Since Boston is on a September lease cycle, leases starting in this month will cost more. No matter what the property, our team has experiencing managing buildings all around Boston and we’ll help you price them appropriately.

How does SBC2 handle such difficult situations as eviction?

Our team follows the protocol outlined by the City of Boston for conducting evictions. We work tirelessly, focusing on preventing issues such as these through our thorough tenant-vetting process.

Why should I choose SBC2 as my property manager?

We offer a personal approach to property management. Our owners have direct access to our team, providing all of our clients with our cell phone numbers as an additional point of contact.

For Tenants

What utilities are included in my rent? (I,e water, heat, etc?)

This varies from building to building. Please email service@sbc2properties.com to find out the policies for your unit.

What is the pet policy?

This varies from building to building. Please email service@sbc2properties.com to find out the policies for your unit.

Is there bike storage?

Tenant policies vary from building to building. Please email service@sbc2properties.com to find out the most recent policies for your unit.

What if I have an emergency at 2 AM?

We have a 24/7 on-call service line for our tenants. Please contact 781-979-2399. Non-emergency service requests should be sent to service@sbc2properties.com.